Duquesne Light Company(DLC) pioneers enhanced vegetation management and elevates customer experience with Clearion software integration.
The software improves communication between DLC, customers, and contractors, providing earlier notifications of planned work and integrating third-party documentation into the system.
Recognized as “Best in Class” by the Pennsylvania Public Utility Commission, the system aims to improve customer experience and service reliability.
DLC’s vegetation management efforts include maintaining 50,000 trees and 1,300 miles of lines annually, following best practices and regulations.
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